feedback

handling online reviews

Restaurant Reputation Management: Tips for Handling Reviews

2024/06/13
While it’s crucial to maintain a strong presence on social media platforms, knowing how to handle this presence, especially with the...
Giving feedback at restaurants and how to respond

Mastering the Art of Responding to Negative Reviews and Boosting Your Reputation

2024/03/28
We live in a digital age where online reviews significantly sway consumer decisions. Positive reviews can catapult a business to...
Increase restaurant customer engagement: a bartender holding a sign

Tips to enhance restaurant customer engagement

2023/05/04
You are looking for a sustainable business and there are multiple ways to do it but a key factor is creating customer engagement. With...
a customer filling an online restaurant comment card

Best tips to improve customer comment cards

2022/10/06
When it comes to restaurant dining experience, who sets the rules for what is good, bad or excellent? Who tells you if you’re doing...