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BIM POS ensures that not only your internal management is on track, but also all related services including delivery and customer communication. With this array of features, hospitality businesses can keep a close eye on their orders going in and out, ensuring service and efficiency are at their maximum potential.
This delivery dispatching module allows you to measure your kitchen and drivers' efficiency and manage the delivery operations to provide the best delivery experience to your customers.
BIM Dispatcher gives you control on the kitchen and delivery workforce. It is a proven order dispatching module, integrated with the POS Call Center and Webtrack systems to provide a wide variety of features related to the delivery service, maximizing a staff's performance.
Assesses the effectiveness of your kitchen staff and delivery drivers' service
Increases delivery efficiency and service by controlling employee routes and attendance information
Provides manual login, a magnetic card, and intelligent finger touch recognition for fast access of drivers
Dispatches delivery orders directly to drivers and manages their route
Cashes out drivers and supervises their performance
The BIM POS Call Center is a delivery service consolidator which gathers delivery service data of all your outlets into one place, reducing staff and enhancing service.
The call center feature enables you to merge delivery orders through multiple concepts or brands, multiple franchises and branches with automated delivery zoning and kitchen printing systems. It provides access to a real-time system, managing delivery requests through easy user screens and advanced customer functionality.
A few of the prime features of the Call Center include:
A client management module, par excellence, this feature oversees the whole operations of cash clients or credit members of any catering or wholesale food business. It gives clients the privilege to customize price lists, setup order templates, and schedule orders by member type or event.
Among the many benefits of this feature, a few are:
With Webtrack, now you can provide your customers the option of live tracking on all their delivery orders without installing your restaurant's app or any third party app. Fully integrated wth your restaurant's call center and point of sale systems, your clients can rest assured their orders are on their way and they can follow up with them live. The system will send a link through SMS that allows your customers to track their delivery upon placing an order or when it leaves your shop, up until it arrives at their doorstep.
Comfort your customers, and provide a more personalized feature on their delivery orders by using this simple software that does not require an app to download.
We're in the restaurant business since 2003. We chose BIM POS for many reasons: The software is very easy to manage our branches and it is decisive to help us anticipate into our daily business challenges. The Support team is professional, their service is prompt and round the clock. I Recommend all Restaurants to implement BIM POS.
We are impressed with the ability of BIM POS to cater to all our business needs and provide us with the most adequate reports to efficiently manage our wide range of businesses. What impressed us the most is the outstanding BIM POS customer service. We are very pleased with the quality of services and products delivered by their friendly and very professional team. It all started 9 years ago, and today, we thank you, BIMPOS, and look forward to growing more solidly together.
Our story with BIM POS is very special. Their software is comprehensive, detailed, and decisive. It is easily customizable and can accommodate to our needs. Regardless of their wide and detailed software, when someone mentions BIM POS, the first thing that comes to mind is their customer service which is amazingly 24/7. Ever since I started working with them, I have never had a negative comment, it’s always positive.