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HOTELS

The Fallacies and Mistaken Impressions Behind Mystery Shopping in restaurants or retail businesses

The Fallacies & Mistaken Impressions Behind Mystery Shopping

2019/09/05
Why would a customer in the queue who looks innocent enough carry handwritten notes about the dress code, cleanliness of the store,...

THE FALLACIES & MISTAKEN IMPRESSIONS BEHIND MYSTERY SHOPPING

2019/05/13
Why would a customer in the queue who looks innocent enough carry handwritten notes about the dress code, cleanliness of the store,...

FOUR SEASONS HOTEL SAILING THROUGH HR CHALLENGES

2018/05/12
The hospitality industry spins around people: guests and the employees serving them. Combined with the fact that hospitality is highly...

REVEALED: CULINARY TRENDS FOR 2018

2017/12/12
David Harnois, executive chef of the Radisson Blu Hotel Kuwait and area executive chef of the Carlson Rezidor Hotel Group the Middle...