We all know service is key; how do you motivate and train your staff?
Well, the training process is a critical part of running a successful restaurant and I also believe in training your guests, which happens when you train your staff. Interestingly, the restaurant has a way of behaving and your customers react accordingly.
And luckily, every individual of my team organically wants employment that makes a real difference for their community and the world at large. This is a major difference as when talking of the food alternative up selling if we want to say.
...but what does Rayan do to keep everyone an “eager beaver”?
Yeah; in my case, I opt to lead through positive reinforcement, encouragement, and continuous reminding. My staff is here for a variety of reasons but it boils down to enjoying the job and spreading awareness. As a manager, I make sure I lead by example and hold myself to the same standards I expect from my team.
One of the biggest findings is that people will buy healthier choices if they are presented in a certain way; do you believe in this?
I firmly believe in this. It is like food in general is a verbal stimulant, and it helps to create conversation. So, if we bring together kind of clued-up communication, valued product, and implementation - that would heat up sales for sure. And sometimes you have a niche but what is more challenging as when selling alternatives is creating one at some point.