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customer service

A picture of a street sign with platters on special

Specials: How to create winning promotions that actually work?

2021/11/11
Business
Operation
Congratulations on being on top of your restaurant business. Your customers enjoy great food and a great environment. They love and...
Employee turnover rate, importance of employee turnover rate

Why is employee turnover rate significant and how do you read it?

2021/07/01
Business
Operation
Staffing might be one of the most important tasks yet one of the hardest and most critical one. You take time to hire people, train...
mother's day at restaurants

Mother’s day guide for restaurants

2021/03/11
Business
Operation
Do you know that mother’s day is the most popular holiday for restaurants? The national restaurant association states that 34% of...
customer is happy and satisfied from the service

How to see that one customer again?

2020/12/25
Business
Operation
Retail
Okay, you have your business up and running. You got everything ready to receive your clients. You welcome them, you serve them and...
Customer is angry at the waiter in a restaurant

How right can be "a customer is always right?"

2020/12/17
Business
Operation
Retail
So, you’re sitting on your table enjoying a warm freshly served meal that you’ve impatiently waited for while you hear the customer...

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