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customer service

A picture of a chef writing the instructions of his recipes with the ingredients

Why do you need a recipe management feature for your restaurant?

2022/09/29
Business
Technology
Is there anything more important in restaurants than the recipe of their food? Restaurateurs experience issues of consistency of their...
A waiter taking the order from the customer on a tablet

5 restaurant technology trends to shape our world

2022/08/11
Business
Technology
Restaurant sector hasn’t been the fastest in adopting technology trends but in the recent years and especially after the spreading of...
A new menu advertising

How to market your new restaurant menu?

2022/07/14
Business
Prices are fluctuating, mainly going up, and it’s quite impossible to keep the same menu with the same old prices. Changing your menu...
BIM POS order status screen installed at a fast food restaurant

Why do you need the order status screen for your restaurant?

2022/05/26
Business
Technology
Here you are in a restaurant waiting for your order, heading to the counter every now and then to track your food and wishing for an...
enhance customer loyalty with online orders

Enhance your customer loyalty through online ordering

2022/05/12
Business
Technology
Almost everything in our lives has become technology based. We are fulfilling most of our needs remotely from the comfort of our homes...
Self ordering kiosks in fast food restaurants

Benefits of self ordering kiosks at restaurants

2022/03/03
Business
Technology
The world is moving really fast and people have no more patience to wait for their services to get done. Customers are impatiently...
New Year’s eve at restaurants

New Year’s resolutions that lead your restaurant to success

2021/12/23
Business
Operation
Tis the season! New year, new me! You’ve probably heard and said this expression almost every time a new year is around the corner...
Employees dealing with an angry customer trying to solve their problem

Difficult customers: their types and how to deal with them?

2021/12/09
Business
Operation
Customer relationship management is what brings everything you’ve tried to do and all your efforts together. It’s your secret recipe...
A picture of a street sign with platters on special

Specials: How to create winning promotions that actually work?

2021/11/11
Business
Operation
Congratulations on being on top of your restaurant business. Your customers enjoy great food and a great environment. They love and...
Employee turnover rate, importance of employee turnover rate

Why is employee turnover rate significant and how do you read it?

2021/07/01
Business
Operation
Staffing might be one of the most important tasks yet one of the hardest and most critical one. You take time to hire people, train...

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