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MOC HOSPITALITY CONSULTANCY

The Fallacies and Mistaken Impressions Behind Mystery Shopping in restaurants or retail businesses

The Fallacies & Mistaken Impressions Behind Mystery Shopping

2019/09/05
Why would a customer in the queue who looks innocent enough carry handwritten notes about the dress code, cleanliness of the store,...

THE FALLACIES & MISTAKEN IMPRESSIONS BEHIND MYSTERY SHOPPING

2019/05/13
Why would a customer in the queue who looks innocent enough carry handwritten notes about the dress code, cleanliness of the store,...