When they first started their business, they were neither experienced in the restaurant sector nor in the POS softwares.
They chose a POS provider thinking that it will respond to their operational needs.
Once they started to get involved in their business and started their operations, they detected the flaws of the chosen POS.
They started to face problems and they realized that they need different features that were necessary for their workflow and they weren’t available in their old POS software.
Answering the question of “how hard to be an entrepreneur?”, Donna explained that it’s really hard to own and run a business especially in Lebanon with the current situation.
The current economic crisis has imposed additional challenges on entrepreneurs forcing them to operate for survival, no longer for profits.
It was also unfortunate for them that they opened the store two months prior to the economic regression followed by the collapse.
For their business it is crucial to maintain their working capital with the exchange rate fluctuations.
They need to keep up with the changing prices so they don’t end up selling below the costs.
Donna affirmed the importance of the “Bulk price update” feature available in BIM POS software. This feature enables you to change your prices in bulk based on different factors like currency exchange rate, ingredients’ costs and costs of the supplies.
With the different features offered, they can monitor the price history and average price of each product.
“How did you hear about BIM POS and why did you choose it to be your software provider?”
“When I first decided that I need to switch to a different software provider, I did my homework researching different options and I came across your website. I then booked a demo to learn more about the services and features.”
“Honestly, I found all the features I was looking for in a software for my business”, Donna explained.
“The transition was extremely smooth. I was worried about my employees and the cashiers because I thought the transition will be hard for them but BIM POS software is extremely user friendly which made the transition very smooth.”