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Business

customer is happy and satisfied from the service

How to see that one customer again?

2020/12/25
Okay, you have your business up and running. You got everything ready to receive your clients. You welcome them, you serve them and...
Customer is angry at the waiter in a restaurant

How right can be "a customer is always right?"

2020/12/17
So, you’re sitting on your table enjoying a warm freshly served meal that you’ve impatiently waited for while you hear the customer...
John Balian in a live interview on zoom and facebook with Amideast connects for entrepreneurs

John Balian on AMIDEAST Connects

2020/06/18
AMIDEAST Connects: An Entrepreneurial Journey will be featuring John Balian! Watch the Video Here John is an entrepreneur and POS...

HOW TO UP-SELL IN YOUR RESTAURANT AND RETAIL STORE AND INCREASE YOUR PROFIT MARGIN

2020/02/12
It happens with everyone especially in tough times where the economic situation is not helping. The sales is slow, costs are high, you...

THE EASIEST WAY TO STOP EMPLOYEES STEALING FROM YOUR CASH DRAWER

2020/01/31
(Plus, download a handy PDF document listing 8 Other Ways your Employee Could be Stealing from You. And What You Can Do about It.)...

WHY RESTAURANT MANAGEMENT IS THE BEST CAREER TRAINING FOR ANY FIELD

2020/01/04
I still remember the way I viewed the restaurant industry years before I ended up joining it: pleasurable, original, and to be honest...
The Fallacies and Mistaken Impressions Behind Mystery Shopping in restaurants or retail businesses

The Fallacies & Mistaken Impressions Behind Mystery Shopping

2019/09/05
Why would a customer in the queue who looks innocent enough carry handwritten notes about the dress code, cleanliness of the store,...

Atlantis' Arabic Chef Sharpening His Gears Up For Bim Pos Challenge

2019/04/10
What might have been the business challenges that the New Year has carried so far? Fear of AI; market incorporation; finding talent;...
The Netiquette Essentials To Cool Off Angry Customers

The Netiquette Essentials To Cool Off Angry Customers

2019/03/21
With much business done online today, your online “handshake”- the way you answer an email or what you say on social media - directly...

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